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Online Ticket Update Request

If you have a valid ticket to Luna Park that has been affected by the lockdown, we will happily update your ticket(s) so you can come and enjoy Melbourne’s favourite family fun destination on another date.

We’re confident Melburnians will be out and about before we know it and we’ll be keeping our Opening Hours calendar up to date. So simply check the calendar below for a suitable date and complete the form on this page to request a new date.

We understand that some people may not have the option of visiting the Park at a later date, so if you feel the selection of a new date is not possible based on your circumstances then please tell us the reason for this using the same form, and we’ll see what we can do about making an exception. For more information about our refund policy please check our Terms & Conditions.

Please complete the form below to request your new date or explain why you would prefer a refund.